Privacy policy

Orders: Orders are confirmed based on product availability. Please provide accurate contact and delivery information.

Prices: All prices are displayed in Egyptian Pounds (EGP).

Returns & Exchanges: Customers may request a return or exchange within 3 days of receiving the order. The item must be unused, unworn, unwashed, undamaged, and returned in its original condition and packaging.

Defective Products: Defective or incorrect items must be reported within 3 days of delivery.

Sale Items: Discounted items follow the same return and exchange policy unless otherwise stated.

Refunds: Approved refunds are issued through the original payment method.

Privacy: Customer information is used only to process orders, arrange delivery, and provide customer service. We do not sell personal information.

Intellectual Property: All brand names, logos, designs, photos, and content belong to our brand and may not be used without permission.

Customer Support: For any issue with an order, please contact us as soon as possible.